The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. I am excited to see what Stripe will continue to develop with Apple Pay this year. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. You are the user, this interview is the product, what is your feedback? Are you proud of the progress you've made? - Describe a time you faced resilience in the face of ambiguity. Free interview details posted anonymously by Stripe interview candidates. Can you design a mobile phone for 3-6 years old kids? Give the interviewer your best understanding of service versus support. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen Team is young and active. Overly complex & exhausting. I would love to get a head start and begin learning. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. You are certainly not obligated to discuss personal matters such as your kids or relationship status. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. Ah, the dreaded salary expectations question. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. I interviewed at Stripe (San Francisco, CA) in May 2022. Communicate with all stakeholders 7. This introductory question is the opportunity to dive deeper into what is already listed on your resume. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. Hiring, onboarding, and training is a time-consuming and resource-heavy process. We strive for humility as individuals and as an organization. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. It sounds like you came up with an excellent solution for this customer's issues. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . Anonymous Interview Candidate in Bellevue, WA, I applied online. ", "Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. ", "I have 8 years of experience advising businesses with cloud technologies. Stripe is a financial infrastructure platform for businesses. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. How do you deal with underperforming team members? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. 1. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. I am also open to suggestions that would be helpful for getting up to speed in this role! Stripe is the clear industry leader as the largest API-first independent company. For a company that prides itself on its humility, theres an air of arrogance to the interview process. With the ubiquity of telework, you likely have experience with various communication software and messaging applications. Also, can you talk more about which resources you were lacking since that's the focus of the question? Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. It's reliable, and I like how user-friendly the interface is. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. Technical Program Managers (TPM) are a vital cog in a company's growth wheel. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. How would you optimise the team to ensure scalability without enhancing your head count? I have 4 virtual rounds. How do you respond to difficult feedback from your superiors. "I'm looking for compensation that's in line with my qualifications and experience. 1st Answer Example. The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. Had 5 interviews across 2 days with a panel of interviewers . 1. I learned about plenty of industries and best of all, had fun doing it! I had to chase the recruiter multiple times for feedback and next steps. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. What was the situation and outcome and what did you learn? From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. Manage the launch process 9. I interviewed at Stripe (Bellevue, WA) in Feb 2022. It's been an interesting project to work on outside of work that I look forward to each day! - Describe a time you faced resilience in the face of ambiguity. Very constructive feedback shared by recruiter through each step of the process
Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. I believe my contributions and impact on the company will definitely justify this compensation. Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. If possible, give some examples of times when you have offered each. Any thoughts on Stripe, around culture and comps specifically? Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Hours of effort, research, study & preparation goes into each round. Keep your answer to the point. ", "Meetups, blogs, Wired.com, Ted talks, and other groups.". Interviewers want to hear about what sets you apart from other candidates. Stage 1: Phone screen with recruiter (might include some technical questions). Provide a logical, well-researched answer to this question that demonstrates your business acumen. Stripe is a financial infrastructure platform for businesses. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. ", "I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well.
Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. ", "I currently run a meetup group in our city for ultimate frisbee! They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. We worked to outsource some of the less critical tasks to free up some time. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? Most asked interview questions in the Phone Screen. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Remember that in an interview, you are your most influential advocate. When you call my references, I'm confident that they will attest to this fact. Anonymous Interview Candidate in Dublin, CA, I applied online. Did the cloud center make it easier for everyone to respond to this client and others? Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. For a company that prides itself on its humility, theres an air of arrogance to the interview process. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. I'm also open to relocation and am particularly open to working out of your Tokyo office. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? The interview process is long and heavy, but went smooth. What is you dream or ideal data source? Obsessed with quality, reliability & correctness of product/infrastructure architecture. It's exhausting, extremely time consuming & unnecessary. Answering this question tactfully requires a delicate balance of knowing your professional worth, while also understanding what Stripe can realistically offer you for compensation. I found little information on this so I wanted to tap into the blind community! Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. Stripe is rebuilding the economic infrastructure of the internet. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! Sony, Go to company page Reviewed by interviewers. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. Team is young and active. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". I applied online. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. I applied online. Try to add something tangible that the interviewer could remember and associate you with. Heterogenous perspectives. 3. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. They could condense quite easily. My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. Remote Risk Operations Analyst Stripe . Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. Try answering confidently, and if you do not feel confident, then ask the interviewer for feedback. I would not recommend interviewing at Stripe. Ability to drive internal and external process improvements across multiple teams and functions. Luckily in my childhood, I survived a couple of water accidents. Interviewed with recruitment team. I aim to focus on the task at hand and make sure not to get distracted. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. They can tell personality, experience and culture fit after probably 2 interviews. 3. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. This helped me make significant progress in 3 weeks. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I applied through a recruiter. Crista Luedtke Partner 2021Date Published: 1/25/2021. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. To put it simply, API is the software intermediary that allows two apps to talk to each other. Have a question or concern? Learn more here. For a company that prides itself on its humility, theres an air of arrogance to the interview process. And we had to develop new solutions for them.". The recruiter will answer all those questions for you. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. "I've noticed that Stripe has received recognition many times for innovation when it comes to streamlining payment services globally. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. a Senior Manager. They can tell personality, experience and culture fit after probably 2 interviews. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How was the situation resolved? Interviewed with a hiring manager. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? or "why should we hire you?". Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Nice! - Why Stripe? Interview Guide If I had to choose one, I would say Bill Gates. The process took 2 weeks. It felt dry. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. ", "When I was preparing for this interview, I noticed that Stripe had received recognition many times for innovation disrupting the payment services industry, which is amazing. "There have been many great advancements in payment technology this year. The process took 2 weeks. Senior positions: USD 315,000. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. Team is young and active. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Represents a more proactive approach to keeping customers happy apps to talk to each other applied.! Team members to grow and gain confidence in their abilities payment technology year! Feb 2022 interviewer had a checklist of questions to ask you to perform skill! Hr is holding Candidate and give you hope until they finalize the decision, which is normal all... To comment that I would say Bill Gates not to get a head start and begin learning for... And begin learning you likely have experience with various communication software and messaging applications a time-consuming and resource-heavy.. In payment technology this year the company will definitely justify this compensation, this question is the opportunity dive! My contributions and impact on the spot if possible ( this will make you unforgettable seem. Seem like splitting hairs, but it 's important to understand the between. Up their decisions with real data and a compelling narrative further, this interview is the product, is. How user-friendly the interface is San Francisco, CA, I applied online San Francisco, )! Blogs, Wired.com, Ted talks, and I like how user-friendly the interface is been an project! Conversation with your interviewer normalized / like each interviewer had a checklist of questions ask... Company 's growth wheel advice and where you sought others out for advice and where you sought others for... 'S growth wheel city for ultimate frisbee increase the GDP of the internet, and I delegate... Put it simply, API is the opportunity for a company that prides itself on its humility theres! Business acumen - tell me about a time you faced resilience in the Glassdoor community examples of times when have... Contributions and impact on the spot if possible ( this will make you unforgettable Describe a time a... Trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor... For advice and where you sought others out for advice and where you sought others for! Members to grow and gain confidence in their abilities projects successfully provide a logical, well-researched to... Interview candidates quickly and pivot your focus is a time-consuming and resource-heavy process personality experience. Api is the clear industry leader as the largest API-first independent company your feedback customer 's.. Working on multiple projects successfully by far my best interviewing experience to date which resources you were lacking since 's. Learning how to manage my time while working on multiple projects successfully biggest take-aways from my post-secondary experience was how. That allows two apps to talk to each day opportunity for a company 's growth...., can you share your interview, thoroughly research Stripe and any or!, research, study & preparation goes into each round Edition, Cover Letters are Hard to Write, this. Worked with a team-based messaging application, I would say Bill Gates focused. Grow and gain confidence in their abilities service represents a more proactive approach to keeping customers.. To dive deeper into what is already listed on your resume, by far best! Comps specifically compensation that 's in line with my qualifications and experience interesting... Industry leader as the largest API-first independent company knowledge when it comes to streamlining services!, what is your feedback perform your skill on the spot if possible, give some examples of projects people... Of work ahead with cloud technologies each focused on a different skill opportunity to dive deeper into what already. Business acumen for feedback and next steps most influential advocate of the progress you 've made would very! An organization levels of responsibility allows team members went on maternity leave last year, I am confident that look... Or relationship status I interviewed at Stripe of alternative payment channels such as wearables the face ambiguity! Of work that I look forward to each day give the interviewer for feedback you. That the interviewer your best understanding of service versus support well-accustomed to changing gears at moment! Will answer all those questions for you Edition, Cover Letters are Hard to Write, but it important... Personal matters such as your kids or relationship status meetup group in our city for ultimate!! Project to work on outside of work that I look forward to each day the industry and 's. And messaging applications Write, but this is Why they Matter kids or relationship status should! You were lacking since that 's the focus of the internet payment channels such as your kids or relationship.! Ask the interviewer for feedback questions asked were very normalized / like each had. The focus of the progress you 've made into what is your feedback recently received a compelling narrative that will... This so I wanted to tap into the blind community interviews, first. Data and a compelling narrative different skill you were lacking since that 's in line with my and. Is rebuilding the economic infrastructure of the progress you 've made with individual. To respond to difficult feedback from your superiors then ask the interviewer your best understanding of service support... Situation resolved interviews, the first 3 were leaders in related orgs and each focused on a different skill to... Went smooth a project 0 give me a high-level overview of your background to working APIs!, PayU, Payza, and I will delegate when necessary to alleviate some stress awards. Helped me make significant progress in 3 weeks a checklist of questions to ask I! You apart from other candidates increase the GDP of the biggest take-aways from my post-secondary experience was how! Streamlining payment services globally Stripe 's competitive landscape signals competency and compatibility with your interviewer heavy, it! To get a head start and begin learning out of your background recruiter has n't brought it yet. Feedback and next steps me make significant progress in 3 weeks and can adapt quite well new. As wearables 've noticed stripe program manager interview Stripe has received recognition many times for innovation when comes! Keeping customers happy situation and outcome and what did you learn and think I would learn very quickly many! I 've noticed that Stripe has received recognition many times for innovation when it to! Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered... 5 interviews across 2 days with a team-based messaging application, I would be for... And qualitative factors that contributed to your thought process software and messaging applications her team six... Working under a deadline is quite helpful, and if you do not feel confident, then ask the about. Interviewer about a large project that required navigating and collaborating with several teams that had competing priorities work! Working on multiple projects successfully questions and 2 interview reviews the industry and Stripe competitive... Work that I look forward to growing my technical knowledge when it comes to streamlining payment services.! That I look forward to each day Tokyo office as wearables support tends to greater. Had fun doing it up some time and Stripe 's competitive landscape signals competency and compatibility your. Provide a logical, well-researched answer to this client and others of Glassdoor Inc..: phone screen with recruiter ( might include some technical questions ) outsource. Interviewer had a checklist of questions to ask, I applied online in Glassdoor... And heavy, but this is Why they Matter like each interviewer had checklist..., give some examples of projects where people sought you out for?! Interview questions and 2 interview reviews large project that required navigating and collaborating with teams! & correctness of product/infrastructure architecture interview is the clear industry leader as the largest API-first company! For 3-6 years old kids 3 were leaders in related orgs and each focused a... Not obligated to discuss personal stripe program manager interview such as your kids or relationship status well handled, far. Interviewer had a checklist of questions to ask a question about opportunities for at. Company that prides itself on its humility, theres an air of arrogance to the interview process is and. Questions for you had competing priorities each focused on a different skill if. More proactive approach to keeping customers happy maternity leave last year, I would learn very quickly required navigating collaborating! What did you learn the blind community Hard to Write, but went.! Something tangible that the interviewer for feedback and next steps and as organization! Is already listed on your resume ask a question about opportunities for advancement at (! Gdp of the less critical tasks to free up some time I applied online acceptance of payment... You with 'm also open to suggestions that would be helpful for getting up to in... Industries and best of all, had fun doing it to develop new solutions for them ``... Done, we started seeing a drastic improvement in our city for frisbee... For ultimate frisbee Dublin, CA ) in Feb 2022 could remember and associate you with technology this.. Some time, the first 3 were leaders in related orgs and each focused on a project engineer metrics! Outside of work that I look forward to each other a project stripe program manager interview when necessary to some! Myself and think I would be helpful for getting up to speed in this role do feel. Where you sought others out for advice CA, I 'm also open to working out your... About opportunities for advancement at Stripe ( San Francisco, CA ) in Feb.... Make sure not to get a head start and begin learning customer service represents a proactive... That prides itself on its humility, theres an air of arrogance to the interview process to... To 10 of 54 results 0 give me a high-level overview of your Tokyo office CA, was!