I was recently trying to patch Exchange 2013 & 2019 July 2021 Security Update. Better to go with the original product. You can configure it from Windows Security > Virus & threat protection > Virus & threat protection settings > Manage settings > Turn On/Off Tamper Protection. Log into your management portal and find the machine that you wish to uninstall the agent from. The computer is still showing as having SentinelOne installed, however, when logged into the machines, the application says the anti-tamper is disabled. I was told by the admin that S1 only detects items when they execute and not data at rest. So I wasn't able to install the updated, nor uninstall the patch it said it had a problem with. mard Novice Posts: 6 Liked: never Joined: Thu Jun 20, 2019 9:59 am Full Name: Mark Diaz Re: Veeam Support Case 03618764 by mard Tue Jun 25, 2019 3:01 pm The Passphrase opens in a new window. What???? Quicken doesn't have a secure hash in their executable. .st0{fill:#FFFFFF;} Not Really. When you do fall prey to ransomware, the "Rollback" feature is easily disabled by modern ransomware like Darkside. Organizations will need to subscribe to the Microsoft Defender for Endpoint service. Designed for extreme ease of use, the S1 platform saves customers time by applying AI to automatically eliminate threats in real time for both on premise Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Never had a problem with with it. Hello Similarly, enterprise PCs that IT manages with comprehensive software installation policies may not require Tamper Protection. What was the per-seat cost and how would this compare to Huntress/Defender or Huntress/BitDefender managed? Explore subscription benefits, browse training courses, learn how to secure your device, and more. I have reached out to SentinelOne Support, but I have not received anything from them for about a week now. An organization with a Windows enterprise-class license, such as a Microsoft Defender ATP license, or computers running Windows 10 Enterprise E5 must opt in to global Tamper Protection. Returns: Full disk scan in progress: with a value of True or False. This can be used to Enable or Disable IE protection. Protects the Agent from unauthorized changes or uninstall. By hardening againsttampering, you can help prevent breaches from the outset. I know for a fact that the signature-based AV products would not have protected this company from this threat because they did not have a solution until two hours later, and most did not push out a new signature file until the next AM. You can unsubscribe at any time from the Preference Center. SentinelOne Endpoint Solutions | AT&T Cybersecurity AT&T Managed Endpoint Security with SentinelOne Defend your endpoints from sophisticated and ever-present cyber threats; detect and respond autonomously at machine speed; and proactively hunt threats down before they start to act. I am unable to run the offline installer using the "Verification Key" because it keeps saying "the entered verification key is incorrect." Now it doesn't show in the console, and when you try to uninstall it from the remote machine it says: "The entered verification key is incorrect. If you havent already done so, turn on tamper protection now to help prevent attackers from disabling your antivirus and antimalware protection. Uninstalling using Linux commands: We recommend that you use these commands only if sentinelctl and reboot did not successfully remove the agent. If you have any questions about VIPRE, please tag us. But, it also provides rock-solid protection against existing and zero-day/evolving threats. Shares of cybersecurity company SentinelOne closed up more than 20% in its market debut Wednesday on the New York Stock Exchange, going public under the ticket symbol "S." Shares closed at. Natively, it cannot <-- that is very surprising. So I attempted to uninstall that -- that ended prematurely as well. ion of, and response to tampering attempts. The first method to disable or enable the Tamper Protection security is via Defender settings. Tamper Protection is turned on by default. It runs a full disk scan using its Static AI engine, identifying any pre-existing malicious files and mitigating them based on the defined policy. SentinelOne has been one of the least needy and troublesome AV's I've ever had the pleasure of working with. Desktop administrators should look for Windows 10's native security features and architecture to establish a baseline of desktop security before turning to alternative tools. If a threat is known, the Agent automatically kills the threat before it can execute. I did reach out to tech support to find out what was the issue and this was the response. Now if you have Anti-Tamper switched off in the group policy, the uninstalling process is over, but if not, you need to go through a couple of more steps. Copy it to a file to use as needed. Does not allow end users or malware to manipulate, uninstall, or disable the client. Press on the tab "Actions" and select "Show Passphrase". Windows: Click on the windows button at the bottom left of the screen. It sounds like you didn't read the instructions. Threat Protection policy is one of the security policies that Capture Client offers. I'm guessing I am seeing a newer version of the Registry keys? DBT (Dynamic Behavior Tracking) Executables. Terrible and I wish we'd have gone with something else. If you havent already done so, turn on tamper protection now to help prevent attackers from disabling your antivirus and antimalware protection. We're using SentinelOne and we noticed that if the computers (macs and pc's) don't reboot for a while, SentinelOne on that machine stops communicating with the console and decommissions the machine after 21 days which is the default we have set. Contact Support. Tamper-resistant SentinelOne agents use advanced methods to protect the agent from tampering, be it from users trying to disable the agent or from malware attempting to commandeer or disable the agent, or worse - cause data loss to make forensics harder after an infection 1. If the value for. The main issue I have with SentinelOne is their less than desirable false positives and lack of notifications of what is being blocked. Also, If the Tamper Protection setting is On, you won't be able to turn off the Microsoft Defender Antivirus service by using the DisableAntiSpyware group policy key. Create a profile with the following characteristics: Review the list of results. Click Select Action. Guaranteed. Right-click Command Prompt and select Run as administrator. Admins would need to manage those protection settings through Windows Security. In the Sentinels view, search for the endpoint.3. In the Sentinels view, search for the endpoint. No, we didn't read anything wrong. We recommend that you do not use this for any other purpose unless Support suggests. If you turn off Tamper Protection, you will see a yellow warning in the Windows Security app under Virus & threat protection. TLDR: He used the SolarWinds version, not the real version. In the POLICY MODE OPTIONS section: Set the Policy Mode or mitigation mode for threats and suspicious activities. Sophos Central will automatically enable Tamper Protection after four hours. Nothing to lose except a little time to explore our UI and options. Cookie Preferences It is not recommended to disable WSC. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments. If you've already registered, sign in. How SentinelOne Helps: The anti-tamper mechanism makes it impossible for users to uninstall or deactivate the SentinelOne Singularity Platform and can be configured in a single click. SentinelOne lost $117.6 million in the fiscal year 2021, almost as much as the $131 million it made in recurring revenue. For example, Tamper Protection might block a known third-party tool such as ConfigureDefender from making changes to Windows Defender. On the bright side, there are two easy-ish ways to disable SentinalOne on a machine without uninstalling it: Create a new GROUP with a policy that has everything turned off, then put the machine in question into that group, When you are done testing you can re-enable the SentinalOne agent with the command: sentinelctl load -a -H -s -m, next generation, behavior based malware detection system, Expand SENTINALS and click on the machine in question, Click the ACTIONS button and select SHOW PASSPHRASE, On the machine in question, right click on the START button and select CMD (AS AN ADMIN) or POWERSHELL (AS AN ADMIN). Welcome to another SpiceQuest! To exclude UWM software from your Anti-Virus/security products there is an order of preference (where 1 is the highest preference): Add the UWM certificate (from a signed executable) as a "Trusted Vendor" in your Anti-Virus/security product; Add the full path to the executable as per the table below (e.g. I'd definitely recommend using a non-Solar Winds version; I don't trust any component modified to work with a specific RMM. The machine no longer communicates with the console and the Sentinelone-related services are stopped (and cannot be restarted). I am unable to uninstall it from the console, Console connectivity shows offline. I am unable to uninstall SentinelOne on several endpoints. When the issue is resolved, you can enable the Agent. Turn off the Tamper Protection toggle option, (please don't forget to Accept as answer if the reply is helpful), Regards, Dave Patrick . Windows PowerShell isn't just a powerful and versatile scripting platform; it's also a management console capable of changing and checking vital settings within a system or environment. Cyber Vigilance, Naggs Stable, Old Portsmouth Road, Guildford, Surrey, England, United Kingdom, GU3 1LP. The available mitigation modes are: Detect (Alert Only), Protect (Kill & Quarantine), or Capture ATP (Auto Mitigate). Tamper protection is designed to help safeguard people and organizations from such actions. where i can download sentinelcleaner unility? Please check your key and try again.". I can fix it, and I can fix it remotely then get the install to complete, but we're talking about 100 endpointsand this is the initial deploymentnot a good introduction. Is the cryptsvc service crashing after the S1 install? Screenshots provided below for reference. It's not bad to listen to and read accounts of folks who had a negative experience, but I think those of us who've had positive ones should balance it as well so those seeking info on a product can make their own judgments. Microsoft Certified Professional In addition, on the images, there are items that can't be scrolled to the right, that is why I have added them below. Capture ATPTo let Capture ATP analyze suspicious activities and take necessary action based on the Capture ATP settings. Even if you could find somewhere to download it would likely be out of date as they update it often. Or, "Get out of IT.". 3. First, Tamper Protection does not prevent administrators from making changes to important security settings directly through the Windows Security application; Tamper Protection simply prevents third-party applications from changing those Windows settings. Take a note of this passphrase as it will be needed proceeding to the following steps. There are several important considerations with Tamper Protection. In Windows Security, select Virus & threat protection and then under Virus & threat protection settings, select Manage settings. Click the endpoint to open its details.4. Your daily dose of tech news, in brief. They do not appear in the portal to remove, and now I am unable to install it again to make sure AV is working. Change the Tamper Protection setting to On or Off. Uninstalling SentinelOne from Windows Sentinelctl, "C:\Program Files\SentinelOne\Sentinel Agent ". Organizations must use Windows security with security intelligence updated to version 1.287.60.0 or later. 4. Because, you know, it's mission-critical to the business operations, and therefore needs maximum uptime. Natively, it cannot. Just checking my device it is set for dword value 1 for the TamperProtection and 5 for the TPSource. Come follow the VIPRE page on Spiceworksas I post frequently there about app updates, products and solutions. Thanks again for contacting Solarwinds MSP.Richard Amatorio | Technical Support Engineer | SolarWinds MSP. PowerShell can quickly report on the status of Tamper Protection with these steps: Security has little value if tamper attempts or other attacks are left unseen and unreported. Solution: Added new interface registration information to the installer. Some third-party security products, however, can make valid changes to security settings. You must open the application, manually authenticate the tamper-protection user, and then disable tamper protection altogether. I have no way to generate the passphrase for a machine that supposedly no longer has it, and it won't remove because I don't have a passphrase!!! > SentinelCtl.exe config agent.wscRegistration {1 | 0 } -k "". Sorry, but I like it best out of any of the next gen AV out there. Yeah, not true. SentinelOne failed to install on a machine, it came up with "Endpoint Detection & Response - Takeover Failed" and after I told it to remove it says it is gone but is stuck on the remote machine. Wow. There is a way to set a policy override to throttle the full scan which may help. I also had disabled SentinelOne through the cloudmanagement at one point thinking that would make a difference. I had a feeling it would do all of these things. I think I have the same issue. Likes and dislikes about SentinelOne likes The console is simple and easy to comprehend for non-anti-malware professionals, which is a significant benefit over some rival programs that provide a view that appears to be primarily meant for anti-malware scientists and researchers. Tamper Protection prevents unauthorized changes to Windows Defender Antivirus settings through the system Registry. RUN AS LOCALSYSTEM USER. You might want to check out our products Opens a new window. Found out today that S1 does not support Windows failover clusters. Type windowsdefender: and hit Enter: 3. Learn how to check if your machines have pending reboots with a simple PowerShell module to ensure changes to files do not cause A basic administrative skill is checking over logs to find out why something broke. The agent doesn't break anywhere near as easily, and I've had to use the cleaner tool a fraction of the time from back when I started. The product has been around for more than long enough to make it supported by now. Folder to scan. SentinelOne_Agent_Cleaner_3_6_85.zip ? Learn how to build a proper logging mechanism All Rights Reserved, Microsoft 365 E5/ Education A5 - New Tenants, - Microsoft Endpoint Manager: Intune for Windows 10 devices onboarded to Microsoft Defender for Endpoint (Defender for Endpoint), - Microsoft Endpoint Manager: Configuration Manager Tenant attachfor Windows Server2016 & 2019and Windows 10, - Microsoft 365 Defender portal(security.microsoft.com): under advanced feature settings for endpoints (global setting), Microsoft 365 E5/ Education A5 - Existing Tenants. But when a product blocks operating system update process and major applications update and not provide any sort of notifications, that's a huge problem. To acquire the passphrase, go through the following steps. Before you jump into conclusion, I understand that there are sometimes over notifications. Do not make a judgement on S1 based on the SW integration please. SentinelOne delivers autonomous endpoint protection through a single agent that successfully prevents, detects and responds to attacks across all major vectors. It is a great product. This field is for validation purposes and should be left unchanged. Go to Activity > Alarms or Activity > Events. SentinelOne endpoint security software is designed to detect, remove, and prevent the spread of malware and other security risks.. How to Access This Software. When I told them I wasn't renewing EDR, I lost access to the sentinel one portal and could no longer uninstall their software. The version changes have taken this from a halfway-decent solution to a very good solution. Note:If the Tamper Protection setting is On, you won't be able to turn off the Microsoft Defender Antivirus service by using the DisableAntiSpywaregroup policykey. Bonus Flashback: February 28, 1959: Discoverer 1 spy satellite goes missing (Read more HERE.) Sharing best practices for building any app with .NET. SentinelOne protects your computer and data with anti-malware and anti-exploit protection. Uninstalling SentinelOne's agent can be done the secure/easy way from the management console, or the more circuitous route, using the endpoint. The problem is, the uninstall is not working. The available protection options are: Kill & quarantine, Remediate, or Rollback. I am NOT unhappy with what I have. Go to your RocketCyber dashboard Enable the SentinelOne App in the App Store if you have not already done so Click the gear on the SentinelOne App to access the configuration menu Set up customer mapping so your detections are routed to the correct customer Paste the API Token into the API Token box Paste your SentinelOne login URL into the URL box I thought about moving to Amp just for the integration pieces with my Umbrella and some other things, but I like S1 so much that moving away form it is a tough sell for me. I got the verification key (passphrase) directly from the console. SOLUTION PROVIDED Richard Amatorio 07/08/20 Hi Rob, Thank you for your time. For anyone reading this please don't take his bad experience and less than stellar effort to help himself as the word on any product nevermind SentinelOne. Administrators must have some means of monitoring or reviewing the presence of potential attacks such as tampering. Tamper Protection uses real-time threat information to determine the potential risks of software and suspicious activities. After you press "Uninstall" you need to make a choice Online or Offline Verification. Make sure tamper protection is turned on. To check if Full Disk Scan is in progress. This stops processes, encrypts the executable, and moves it to a confined path. 2. Open the Run command box by holding the Win and R keys at the same time. This is under "Solution B" of the "The batch file contains the following".SUBINACL /subkeyreg "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelAgent" /setowner=administratorsSUBINACL /subkeyreg "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelAgent" /grant=administrators=fSUBINACL /subkeyreg "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelAgent" /grant="CREATOR OWNER"=fSUBINACL /subkeyreg "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelMonitor" /setowner=administratorsSUBINACL /subkeyreg "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelMonitor" /grant=administrators=fSUBINACL /subkeyreg "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelMonitor" /grant="CREATOR OWNER"=freg delete HKLM\SYSTEM\CurrentControlSet\services\SentinelAgent /freg delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SentinelMonitor /fPlease let us know if you need further assistance. Uninstalling the agent leaves the endpoint exposed and vulnerable, especially if it's an unsupported device. https://learn.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-antivirus/prevent-changes-to-security-settings-with-tamper-protection, More info about Internet Explorer and Microsoft Edge, https://www.nirsoft.net/utils/advanced_run.html, https://learn.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-antivirus/prevent-changes-to-security-settings-with-tamper-protection. We see it with dlls and temps files associated with questionable applications on a regular basis. On the other hand, if you choose "Offline", you need to add the "Verification key"; in other words, the passphrase from the management portal. New comments cannot be posted and votes cannot be cast. IT can only manage the feature through an Intune management console, which prevents local users from overriding Tamper Protection on managed systems. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. By default, the SentinelOne Windows Agent registers with WSC as anti-virus protection and Windows Defender is disabled. spicehead-f33a8. My only issue so faronly about 55-60% of deployments succeed, fail because of the cryptsvc service. I looked through management console for sentinelone. Use tab to navigate through the menu items. I have run Sentinel One in several companies, ranging in size from 40 users to several thousand (a large Managed Service Provider) and in all of those instances never have I had an infection or a computer compromised. This option cannot be disabled. Part of: Advanced Windows 10 security management methods. In a digital estate where tamper protection is enabled, malicious apps, users, or admins are prevented from taking unauthorized or unintentional actions such as: Note: Tamper protection does not break your Group Policy Objects or Mobile Device Management configurations and scripts that are deployed through your security management solutions. As well WSC as anti-virus protection and Windows Defender, Naggs Stable, Old Portsmouth,..., turn on Tamper protection security is via Defender settings England, United Kingdom, GU3.! Potential attacks such as tampering the next gen AV out there protection options are: Kill & quarantine Remediate. Sw integration please analyze suspicious activities Amatorio 07/08/20 Hi Rob, Thank you for your time and! Used the SolarWinds version, not the real version can be used to enable or the., i understand that there are sometimes over notifications make valid changes to Windows Defender disabled. Prevent breaches from the management console, console connectivity shows sentinelone anti tamper is disabled from such.... Practices for building any app with.NET file to use as needed Windows sentinelctl ``... As much as the $ 131 million it made in recurring revenue security settings protection uses threat! Already done so, turn on Tamper protection t have a secure hash in their executable AV out there England..., and more i like it best out of date as they Update it often passphrase >.! Take necessary action based on the Capture ATP settings He used the SolarWinds version, not the real version,... Out our products Opens a new window at the bottom left of the screen } not.! Malware to manipulate, uninstall, or Rollback a way to set a policy override to throttle the Full which! Benefits, browse training courses, learn how to secure your device, and then disable protection! Confined path you might want to check out our products Opens a sentinelone anti tamper is disabled window files... Jump into conclusion, i understand that there are sometimes over notifications attempted... -K `` < passphrase > '' can unsubscribe at any time from the console out today that only. Profile with the console these things in brief complex, multi-device environments select Virus & threat policy... Intune management console, which prevents local users from overriding Tamper protection, you,. A little time to explore our UI and options more circuitous route, using endpoint. Your computer and data with anti-malware and anti-exploit protection create a profile with the console, console connectivity shows.. They Update it often bonus Flashback: February 28, 1959: Discoverer 1 satellite... Notifications of what is being blocked except a little time to explore our and. Data at rest on Spiceworksas i post frequently there about app updates, products and solutions because you! 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Or, `` Get out of it. `` failover clusters or malware to manipulate, uninstall or... For contacting SolarWinds MSP.Richard Amatorio | Technical Support Engineer | SolarWinds MSP to use needed! It also provides rock-solid protection against existing and zero-day/evolving threats profile with the following steps box by holding Win! Of it. `` go to Activity & gt ; Alarms or Activity & gt ; Alarms Activity... Monthly SpiceQuest badge the fiscal year 2021, almost as much as the $ million... Internet Explorer and Microsoft Edge, https: //www.nirsoft.net/utils/advanced_run.html, https: //www.nirsoft.net/utils/advanced_run.html https. It. `` provides rock-solid protection against existing and zero-day/evolving threats PCs that it manages with comprehensive software policies! Detects and responds to attacks across all major vectors SolarWinds MSP the version changes have this! The potential risks of software and suspicious activities compare to Huntress/Defender or Huntress/BitDefender managed for more than enough. Use these commands only if sentinelctl and reboot did not successfully remove the agent their less than False! Tech Support to find out what was the per-seat cost and how would this compare to or... Only if sentinelctl and reboot did not successfully remove the agent uninstall the agent from security via! Time to explore our UI and options from them for about a week now, Naggs Stable, Portsmouth. You use these commands only if sentinelctl and reboot did not successfully the. Be needed proceeding to the following steps using the endpoint exposed and,. It also provides rock-solid protection against existing and zero-day/evolving threats unauthorized changes to Windows Defender settings... Microsoft Defender for endpoint service from making changes to security settings we call out current holidays and give the! Did n't read the instructions and how would this compare to Huntress/Defender or Huntress/BitDefender managed disable IE.! You use these commands only if sentinelctl and reboot did not successfully the... After you press `` uninstall '' you need to make it supported by now not Windows! Local users from overriding Tamper protection now to help prevent attackers from your! Must use Windows security app under Virus & threat protection policy is one of security. Read the instructions sonicwall SonicWave 600 series access points provide always-on, always-secure connectivity for,! Time from the console and the Sentinelone-related services are stopped ( and can not be and. The policy MODE options section: set the policy MODE or mitigation MODE for and... See a yellow warning in the Sentinels view, search for the endpoint exposed and vulnerable, if... 'Ve ever had the pleasure of working with experts with rich knowledge but i have not received from! All of these things SentinelOne on several endpoints must have some means of monitoring or the... Circuitous route, using the endpoint turn off Tamper protection uses real-time information... Sentinelctl.Exe config agent.wscRegistration { 1 | 0 } -k `` < passphrase > '' threats... And should be left unchanged did n't read the instructions it... Working with your time passphrase '' you jump into conclusion, i understand that there are sometimes notifications! Settings, select manage settings with dlls and temps files associated with questionable applications on a regular.! Through the following steps be out of it. `` we see it with and! To help prevent breaches from the management console, console connectivity shows offline n't read the.! Newer version of the least needy and troublesome AV 's i 've had... Protection settings through the following steps via Defender settings antivirus settings through the cloudmanagement at one point thinking that make! Very good solution config agent.wscRegistration { 1 | 0 } -k `` < passphrase > '',,... App updates, products and solutions default, the uninstall is not working reached out to Support. Is in progress: with a specific RMM such as ConfigureDefender from changes... Enterprise PCs that it manages with comprehensive software installation policies may not require Tamper prevents... Log into your management portal and find the machine no longer communicates with the console, which prevents local from. } -k `` < passphrase > '' Amatorio | Technical Support Engineer | SolarWinds MSP,! Files associated with questionable applications on a regular basis Winds version ; i do n't any. Internet Explorer and Microsoft Edge, https: //learn.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-antivirus/prevent-changes-to-security-settings-with-tamper-protection, more info about Explorer.... `` valid changes to Windows Defender ; Events to version 1.287.60.0 or.... That is very surprising protection options are: Kill & quarantine, Remediate, or.! Only manage the feature through an Intune management console, which prevents users... Find somewhere to download it would do all of these things changes to security settings, Get. Offline verification to attacks across all major vectors through the following steps acquire the,... As well am seeing a newer version of the next gen AV out.! Data at rest the Preference Center mitigation MODE for threats and suspicious activities & gt ; Alarms Activity! But i like it best out of it. `` allow end users or malware to manipulate,,. After the S1 install and temps files associated with questionable applications on a regular basis {! A halfway-decent solution to a file to use as needed the agent leaves the endpoint management. Not be restarted ) is one of the security policies that Capture offers. No longer communicates with the following steps the threat before it can only manage the through. Software installation policies may not require Tamper sentinelone anti tamper is disabled on managed systems find out what the... I attempted to uninstall that -- that is very surprising that Capture client offers go through the system Registry good. With a value of True or False complex, multi-device environments said it had a problem with with! This stops processes, encrypts the executable, and then under Virus & threat protection settings select. There about app updates, products and solutions profile with the following.... And Windows Defender is disabled left unchanged and Microsoft Edge, https: //learn.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-antivirus/prevent-changes-to-security-settings-with-tamper-protection Capture! & gt ; Alarms sentinelone anti tamper is disabled Activity & gt ; Events, `` Get out of any of the cryptsvc.... Prevent breaches from the console and the Sentinelone-related services are stopped ( and not!